Real Time or Manual/Offline

Their are several different ways to process credit cards. It is important to know which method is best for you before you apply for merchant accounts with your bank.

1. Manual/Offline credit card processing

2. Real time credit card processing

3. Payment services such as PayPal or Paymate

Manual/Offline credit card processing

Manual/Offline credit card processing is currently the most popular method used by ezimerchant merchants.

One of the reasons this method is so popular is due to many merchants already having an EFTPOS terminal - which they use in their retail outlet.

If you choose this method, the ezimerchant will supply you with your customers credit card details when they make an order. You will then process them manually via a standard EFTPOS merchant account terminal - like the one pictured.

Advantages:

  • You may already have an EFTPOS terminal. If this is the case all you need is ezimerchant to collect orders! 
  • Cheaper due to you not needing a payment gateway. 
  • Puts you in control of your order processing. (example: If you are out of stock of an item, you don't have to process the card) 
  • Less complicated to setup - No payment gateway needed.
  •  Ideal for internet beginners 
  • You can upgrade easily to real time should the volume of orders make it viable

 Disadvantages:

  • It's a manual process so if you get lots of orders you will be running lots of card numbers through your EFTPOS terminal, this can become time consuming. 
  • Banks prefer you to use the real-time method if transacting on the internet, so you may find it harder to obtain a manual merchant account if you plan to trade only on the internet. 

Real time credit card processing

This method is more expensive than the manual method however it suits companies that have high volume or do not wish to use the manual processing method.

If you choose this method, the ezimerchant will pass your customers credit card details to a 3rd party 'Payment Gateway' company who will in turn process those details with your bank. The bank then either approves or declines the credit card transaction and sends back a message to the payment gateway which in turn sends the message back to the ezimerchant. ezimerchant then displays an accepted or declined message to your customer.

Because the above process is done in 'Real Time' (e.g. instantaneous) the money is transferred into your merchant bank account at the time of the order (or shortly after - depending on when the bank actually does the transfer.

Advantages:

  • Money is transferred at the time of the transaction.
  •  No manual card processing work required! You simply need to pack and send the order. 
  • You only receive orders that have actually passed the processing stage. Eliminates time wasters.
  •  Becoming cheaper as eCommerce becomes more commonplace.

 Disadvantages:

  • Requires an account with a supported 3rd party gateway as well as an Internet merchant account with your bank.
  •  Currently more expensive when compared to the manual/offline processing method. 
  • Cards are processed regardless of stock level or availability. If you are out of stock then you must organise a refund. (Most payment gateway companies now provide you with the means for doing refunds however.) 
  • More complicated to setup. 

Payment services such as PayPal or Paymate

PayPal and PayMate make accepting credit cards easy as they do not require you to have a merchant facility. They are quick and easy to setup and are recognizable world wide by net savvy shoppers. If you want to start trading immediately with your ezimerchant web site, we highly recommend setting up a PayPal account. PayPal Express Checkout Integration is now available with ezimerchant Professional V4.0.

PayPal - www.paypal.com

With over 40 million accounts in 38 countries worldwide, PayPal is the world's largest online payment solution. Accept payments on one of the following currencies...

  • AUD 
  • USD 
  • Euros 
  • Pounds Sterling 
  • Canadian Dollars 
  • Yen

 Paymate - www.paymate.com.au

With Paymate you can accept credit card payments in 3 minutes! You don't need a credit card gateway or even a merchant facility from a bank. Paymate is the fastest, safest payment service on the internet! Accept payments in one of the following currencies...

  • AUD 
  • USD

 Important Notes

When contacting the above companies for pricing information please mention that you are an ezimerchant Professional user.

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